Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website located at maarket.ai, its subdomains, and all related services, features, content, applications, and tools (collectively, the "Platform" or "maarket.ai"). The Platform is owned and operated by Promptworks Private Limited, a private limited company incorporated under the Companies Act, 2013 ("Promptworks", "Company", "we", "us", or "our").

By accessing, browsing, registering on, or otherwise using the Platform, you ("you", "your", or "User") acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding electronic contract between you and Promptworks under the Indian Contract Act, 1872 and the Information Technology Act, 2000 (including the rules framed thereunder). If you do not agree to these Terms, you must not access or use the Platform.

If you are using the Platform on behalf of a company, organisation, or other legal entity (for example, as a Vendor listing a product), you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" will refer to that entity.

2. Definitions

In these Terms, unless the context otherwise requires:

• "Community Member" means any registered User who browses, reviews, recommends, clicks on, or otherwise interacts with Listings on the Platform, including by earning Karma Points.

• "Vendor" means any User who submits, claims, manages, or pays for a Listing of a software product or service on the Platform.

• "Listing" means a product or service profile published on the Platform, including its name, description, category, logo, screenshots, demo videos, pricing information, integrations, and any other associated content.

• "Karma Points" or "KP" means the non-monetary points system described in Section 7 by which Listings are ranked on the Platform.

• "Boost Plans" means the paid promotional plans described in Section 8, currently comprising "Boost" and "Boost Pro".

• "User Content" means any content submitted, posted, or uploaded to the Platform by a User, including Listings, reviews, ratings, comments, "I use this" signals, recommendations, tech stacks or playlists, profile information, and any other material.

• "Sponsored Content" means any Listing, placement, banner, case study, interview, or other content that appears on the Platform as a result of a Boost Plan or other paid arrangement.

3. Eligibility

The Platform is intended for use by business professionals and organisations. You must be at least eighteen (18) years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872 (or the equivalent laws of your jurisdiction) to use the Platform. By using the Platform, you represent and warrant that you meet these requirements. We do not knowingly permit minors to register or use the Platform, and we may terminate any account we believe belongs to a minor.

You may not use the Platform if you are barred from doing so under applicable law, or if we have previously suspended or terminated your account.

4. Description of the Platform

maarket.ai is a community-powered directory of business-to-business (B2B) software-as-a-service (SaaS) products. The Platform allows Vendors to list their products and allows Community Members to discover, review, recommend, and signal their use of those products. Product rankings on the Platform are primarily determined by Karma Points earned through real user actions, rather than by payment, save to the extent expressly disclosed in relation to Boost Plans and Sponsored Content under Section 8.

The Platform is an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000. We do not sell, license, resell, or provide the software products listed on the Platform, and we are not a party to any transaction, subscription, or agreement between you and any Vendor or third party. Any dealings you have with a Vendor whose product you discover through the Platform are solely between you and that Vendor.

We reserve the right to modify, suspend, or discontinue any part of the Platform, including any feature, category, ranking methodology, or plan, at any time with or without notice, and we shall not be liable to you or any third party for doing so.

5. Accounts and Registration

Certain features of the Platform, including submitting a Listing, writing reviews, earning Karma Points, building a tech stack, or purchasing a Boost Plan, require you to create an account. You may register using an email address or a supported third-party authentication provider. You agree to provide accurate, current, and complete information during registration and to keep it updated.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not authorised by you. You must notify us immediately at [support@maarket.ai] of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your credentials.

Each person may maintain only one Community Member account. Creating multiple accounts, using automated scripts, or otherwise attempting to manipulate Karma Points, rankings, reviews, or any Platform metric is strictly prohibited and will result in immediate termination and forfeiture of all Karma Points, Listings, and any prepaid fees without refund.

6. User Content and Licence

6.1 Your responsibility for User Content

You retain ownership of the intellectual property rights in your User Content. You are solely responsible for your User Content and the consequences of submitting it. You represent and warrant that (a) you own or have all necessary rights, licences, and permissions to submit the User Content and grant the licence below; (b) your User Content is accurate and not misleading; (c) your User Content does not infringe or misappropriate any third party's intellectual property, privacy, publicity, or other rights; and (d) your User Content complies with these Terms and all applicable laws, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

6.2 Licence to Promptworks

By submitting User Content, you grant Promptworks a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable licence to use, host, store, reproduce, modify, adapt, translate, publish, publicly display, distribute, create derivative works from, and otherwise exploit your User Content in connection with operating, promoting, and improving the Platform and our business, in any media now known or later developed. This includes, without limitation, displaying Listings and reviews on the Platform, generating shareable images and cards (such as tech stack or "playlist" cards), publishing case studies, interviews, and social media posts under Boost Plans, and using User Content to train, tune, or improve search, ranking, and AI/AEO (answer engine optimisation) features.

You further grant each User of the Platform a non-exclusive licence to access and view your User Content through the Platform as permitted by the Platform's functionality and these Terms.

6.3 Reviews, signals, and authenticity

Reviews, ratings, "I use this" signals, recommendations, and similar contributions must reflect your own honest, first-hand experience or opinion. You must not: submit reviews of products you have not used; submit reviews or signals in exchange for payment, discounts, or other consideration not disclosed to us; submit reviews of your own product or that of a competitor without disclosing your affiliation; or solicit, purchase, or coordinate reviews or signals from others. We may, in our sole discretion, remove, hide, or refuse to publish any User Content and may attach labels, verification badges, or disclosures to it.

6.4 Vendor Listings

Vendors are responsible for the accuracy and completeness of their Listings, including product descriptions, pricing, integrations (such as MCP or agent compatibility claims), and any marketing claims. Listings must not contain false, deceptive, or unsubstantiated claims, and must comply with applicable advertising and consumer protection laws. We may edit, reformat, categorise, reject, or remove any Listing at our discretion, including to correct factual errors or to align it with Platform standards. Claiming a Listing for a product you do not own or represent is prohibited.

6.5 Feedback

If you provide us with suggestions, ideas, or feedback about the Platform, you agree that we may use them without restriction or compensation to you.

7. Karma Points (KP) and Rankings

Karma Points are a gamified, non-monetary points system used to rank Listings and recognise community participation. KP may be earned by Vendors and Community Members for actions such as completing a Listing, adding a demo video, receiving reviews, receiving "I use this" or "Recommend" signals, and receiving clicks. The specific actions that earn KP, the number of points awarded for each, and the ranking methodology (including weekly rolling windows and all-time leaderboards) are determined solely by us, are published on the Platform for transparency, and may be changed at any time without notice.

You acknowledge and agree that:

• Karma Points have no monetary or cash value, are not property, are not redeemable for cash, and cannot be sold, transferred, exchanged, or assigned.

• Karma Points are not a currency, security, or financial instrument, and their award creates no obligation on Promptworks.

• We may award, withhold, reduce, adjust, reset, or cancel Karma Points at any time, including to correct errors, apply threshold or anti-abuse rules, or respond to manipulation.

• Founders, employees, agents, and affiliates of a Vendor may not award Karma Points to their own Listings through reviews, signals, or clicks, and any such KP may be reversed.

• Karma Points may be forfeited entirely upon suspension or termination of your account.

• Offers, rewards, scratch-card promotions, badges, or perks made available in connection with Karma Points are discretionary, may be subject to additional terms, and may be withdrawn at any time.

Rankings are algorithmic and reflect community activity; they are not endorsements, certifications, or guarantees of the quality, suitability, security, or performance of any product. Except as expressly disclosed for Boost Plans, ranking positions cannot be purchased.

8. Pricing, Boost Plans, and Payment

8.1 Plans

Listing a product on maarket.ai is free. Vendors may additionally purchase a Boost Plan to obtain promotional benefits. The plans available as of the Effective Date are summarised below. Current pricing and inclusions are published at maarket.ai/pricing (the "Pricing Page"), which is incorporated into these Terms by reference. In the event of a conflict between this summary and the Pricing Page, the Pricing Page at the time of purchase shall prevail.

The "Boost" plan is designated a launch-only plan and may be withdrawn from sale to new subscribers at any time. Withdrawal of a plan from sale does not affect subscriptions already in force until they are cancelled or expire.

8.2 One Boost per category

We offer only one Boost placement per product category at any time, allocated on a first-come, first-served basis or as otherwise determined by us. If the Boost placement in your requested category is unavailable, we may offer you a waitlist, an alternative category, or decline the purchase. Featured placement applies to the category in which the Listing is placed and does not guarantee any position in other categories, in search results, or in any external search engine or AI answer engine.

8.3 Billing and subscription term

Boost Plans are sold as recurring monthly subscriptions and are billed in advance at the start of each monthly billing period. Prices are stated in United States Dollars (USD). By purchasing a Boost Plan, you authorise us and our third-party payment processor to charge your chosen payment method the applicable fee at the start of each billing period until you cancel. Your subscription will automatically renew each month unless you cancel before the end of the then-current billing period.

8.4 Taxes

All prices are exclusive of applicable taxes, levies, and duties, including Goods and Services Tax (GST) in India and any withholding, sales, use, value-added, or similar taxes in your jurisdiction. You are responsible for all such taxes. Where Promptworks is required to collect tax, it will be added to your invoice. If you are required by law to withhold tax from any payment, you shall gross up the payment so that we receive the full amount invoiced. Vendors located in India will be charged GST at the applicable rate and may provide a valid GSTIN for invoicing.

8.5 No refunds

ALL PAYMENTS MADE TO PROMPTWORKS FOR BOOST PLANS OR ANY OTHER PAID SERVICE ARE FINAL AND NON-REFUNDABLE. To the maximum extent permitted by applicable law, we do not provide refunds, credits, or pro-rated reimbursements for any reason, including but not limited to: partial or unused billing periods; cancellation or downgrade before the end of a billing period; dissatisfaction with results, traffic, leads, rankings, or conversions; changes to plan features, the Platform, or ranking methodology; removal of your Listing or Sponsored Content for breach of these Terms; suspension or termination of your account for breach; or your failure to use the benefits included in your plan (for example, not supplying materials for a case study, interview, or social post within the applicable month). Unused monthly inclusions do not roll over to subsequent months.

By purchasing a Boost Plan, you expressly acknowledge that you have read and understood this no-refund policy and that it is a material term on which we have agreed to provide the plan at the stated price. Nothing in this Section limits any rights you may have under applicable law that cannot be excluded by agreement.

8.6 Cancellation

You may cancel your Boost Plan at any time through your account settings or by emailing [support@maarket.ai]. Cancellation takes effect at the end of the then-current billing period; you will continue to receive plan benefits until then, and no further charges will be made thereafter. Consistent with Section 8.5, cancellation does not entitle you to any refund of fees already paid. Upon expiry of your plan, your featured placement, banner, and other Sponsored Content will be removed and your Listing will revert to the Free plan and be ranked according to Karma Points.

8.7 Price changes

We may change our prices or plan inclusions at any time. Price changes for existing subscriptions will take effect from the next billing period following at least thirty (30) days' notice by email or through the Platform. Your continued use of the Boost Plan after the change takes effect constitutes acceptance of the new price. If you do not agree, you may cancel before the change takes effect.

8.8 Failed payments and chargebacks

If a payment fails or is declined, we may suspend or downgrade your Boost Plan benefits until payment is received. Initiating a chargeback or payment dispute for a charge you authorised is a breach of these Terms; we reserve the right to suspend your account, remove your Listing, and recover the disputed amount together with any fees and costs incurred.

8.9 Nature of Sponsored Content

Sponsored Content will be labelled as "Sponsored", "Featured", "Boost", or with a similar disclosure in compliance with the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 and other applicable law. We make no representation or guarantee regarding the number of impressions, clicks, leads, sign-ups, sales, or any other outcome that a Boost Plan will generate. Creative assets for banners, case studies, interviews, and social posts are subject to our editorial standards, and we may decline to publish materials that are inaccurate, misleading, or inconsistent with the Platform.

8.10 Third-party payment processing

Payments are processed by third-party payment service providers. Your use of those services is subject to their terms and privacy policies. We do not store your full card details. We are not responsible for any errors, delays, or failures attributable to the payment processor or your bank.

9. Acceptable Use

You agree not to, and not to permit any third party to:

• Use the Platform for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;

• Post, upload, or transmit any User Content that is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, harassing, hateful, threatening, or that otherwise violates Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;

• Infringe any patent, trademark, trade secret, copyright, or other intellectual property or proprietary right of any party;

• Impersonate any person or entity, misrepresent your affiliation with any person or entity, or claim a Listing you are not authorised to manage;

• Manipulate or attempt to manipulate Karma Points, rankings, reviews, clicks, leaderboards, or any other metric through fake accounts, bots, scripts, incentivised actions, review rings, or any other artificial means;

• Scrape, crawl, harvest, or extract data from the Platform (including Listings, reviews, rankings, and User profiles) by automated means without our prior written consent, except as permitted by our robots.txt and for indexing by public search engines;

• Reverse engineer, decompile, or disassemble any part of the Platform, or attempt to gain unauthorised access to any systems, networks, or data;

• Introduce viruses, malware, or any other harmful code, or interfere with the integrity or performance of the Platform;

• Send unsolicited commercial communications to other Users, or use contact information obtained through the Platform for purposes other than those for which it was made available;

• Use the Platform to build or train a competing directory, dataset, or model, or to frame, mirror, or replicate any part of the Platform without our express written permission;

• Remove, obscure, or alter any proprietary notice, sponsorship label, or disclosure on the Platform.

10. Intellectual Property

The Platform, including its design, layout, look and feel, text, graphics, logos, badges (including the "Maarket badge"), the Karma Points system, ranking algorithms, software, code, databases, and all compilations and arrangements thereof, and all intellectual property rights therein, are owned by or licensed to Promptworks and are protected by Indian and international copyright, trademark, database, and other intellectual property laws. Except for the limited rights expressly granted in these Terms, no licence or right in the Platform is granted to you.

"maarket", "maarket.ai", the Maarket logo, and the Maarket badge are trademarks of Promptworks Private Limited. Vendors on any plan may display the Maarket badge on their own websites and materials solely to indicate their Listing status on the Platform, in the form we make available and in accordance with any badge guidelines we publish. This permission is revocable at any time and ends automatically upon termination of your Listing. All third-party product names, logos, and trademarks displayed on the Platform remain the property of their respective owners and are displayed for identification purposes only; their appearance does not imply endorsement of or by maarket.ai.

11. Intermediary Status and Content Moderation

Promptworks operates the Platform as an intermediary and, in accordance with Section 79 of the Information Technology Act, 2000, does not initiate the transmission of, select the receiver of, or select or modify the information contained in User Content, save for reformatting, categorisation, and moderation carried out in accordance with these Terms. We observe due diligence as required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We do not pre-screen all User Content but reserve the right (without obligation) to monitor, review, edit, label, hide, or remove any User Content at our sole discretion, including content that we believe violates these Terms or applicable law, or upon receipt of a valid complaint or lawful order. We may also disclose User Content and account information where required by law or lawful government request.

11.1 Reporting content and Grievance Officer

If you believe any content on the Platform infringes your rights or violates these Terms or applicable law, you may report it to our Grievance Officer, whose details are published in our Privacy Policy and on the Platform. We will acknowledge complaints within twenty-four (24) hours and endeavour to resolve them within fifteen (15) days of receipt, or within such shorter period as may be required by law. For intellectual property complaints, please include a description of the work, the location of the allegedly infringing content on the Platform, your contact details, and a statement of good-faith belief and accuracy made under penalty of perjury.

12. Third-Party Links and Services

The Platform contains links to Vendor websites, demo videos hosted on third-party platforms, social media, and other third-party sites and services. We do not control and are not responsible for the content, privacy practices, availability, or accuracy of any third-party site or service. Your use of third-party sites and services, and any purchase of software listed on the Platform, is at your own risk and subject to the third party's terms. Inclusion of a link or Listing does not imply endorsement by Promptworks.

13. Disclaimers

THE PLATFORM, INCLUDING ALL LISTINGS, RANKINGS, KARMA POINTS, REVIEWS, USER CONTENT, SPONSORED CONTENT, AND OTHER INFORMATION, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, PROMPTWORKS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

WITHOUT LIMITING THE FOREGOING, PROMPTWORKS DOES NOT WARRANT OR REPRESENT THAT: (A) ANY LISTING, REVIEW, RANKING, OR CLAIM (INCLUDING CLAIMS OF MCP-NATIVE OR AGENT-READY CAPABILITY) IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE; (B) ANY PRODUCT LISTED ON THE PLATFORM IS SUITABLE FOR YOUR NEEDS, SECURE, OR OF ANY PARTICULAR QUALITY; (C) ANY BOOST PLAN WILL RESULT IN ANY PARTICULAR LEVEL OF TRAFFIC, VISIBILITY, LEADS, RANKING IN EXTERNAL SEARCH OR AI ENGINES, OR REVENUE; OR (D) THE PLATFORM WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ARE SOLELY RESPONSIBLE FOR CONDUCTING YOUR OWN DUE DILIGENCE BEFORE PURCHASING OR RELYING ON ANY PRODUCT LISTED ON THE PLATFORM.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROMPTWORKS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE PLATFORM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF PROMPTWORKS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO PROMPTWORKS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) INDIAN RUPEES FIVE THOUSAND (INR 5,000).

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Promptworks and its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your User Content, including any Listing, review, or claim made by you; (b) your use of or access to the Platform; (c) your breach of these Terms or any applicable law; (d) your violation of any third-party right, including intellectual property, privacy, or consumer protection rights; (e) any dispute between you and another User or Vendor; or (f) any tax liability arising from payments made by you. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.

16. Suspension and Termination

You may stop using the Platform and delete your account at any time through your account settings or by contacting [support@maarket.ai]. Deleting your account does not entitle you to any refund and does not automatically cancel an active Boost Plan; you must cancel the plan separately under Section 8.6.

We may suspend or terminate your account, remove your Listings and User Content, forfeit your Karma Points, and/or restrict your access to the Platform, at any time and for any reason, including without limitation if we reasonably believe you have breached these Terms, engaged in manipulation or fraud, or created risk or legal exposure for us. Where practicable we will provide notice, but we are not obliged to do so. Termination for breach does not entitle you to any refund.

Upon termination, your right to use the Platform ceases immediately. Sections 6.2, 7, 8.5, 10, 13, 14, 15, 16, 17, 18, and any other provisions which by their nature should survive, shall survive termination. We may retain and continue to display User Content that has been shared with or relied on by other Users (for example, reviews and community signals) in de-identified or attributed form as described in our Privacy Policy.

17. Governing Law and Dispute Resolution

17.1 Governing law

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your relationship with Promptworks (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

17.2 Amicable resolution

Before initiating any formal proceedings, you agree to first contact us at [legal@maarket.ai] with a written description of the dispute, and the parties shall attempt in good faith to resolve the dispute through negotiation for a period of thirty (30) days from receipt of such notice.

17.3 Arbitration

Any dispute not resolved under Section 17.2 shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitral tribunal shall consist of a sole arbitrator appointed by mutual agreement of the parties, or failing agreement within fifteen (15) days, in accordance with the said Act. The seat and venue of arbitration shall be Bengaluru, Karnataka, India. The language of the arbitration shall be English. The award of the arbitrator shall be final and binding on the parties. Each party shall bear its own costs unless the arbitrator directs otherwise. Nothing in this Section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction in Bengaluru.

17.4 Jurisdiction

Subject to Section 17.3, the parties agree that the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any dispute, suit, or proceeding arising out of or in connection with these Terms or the Platform, and each party irrevocably submits to that jurisdiction and waives any objection on grounds of venue or forum non conveniens.

17.5 Users outside India

The Platform is operated from India. If you access the Platform from outside India, you do so on your own initiative and are responsible for compliance with local laws. You agree that the governing law, arbitration, and jurisdiction provisions above apply to you regardless of your location, to the fullest extent permitted by the laws of your jurisdiction.

18. General Provisions

18.1 Changes to these Terms

We may revise these Terms from time to time. The updated version will be indicated by a revised "Last updated" date and will be effective upon posting on the Platform, or on such later date as we specify. For material changes, we will make reasonable efforts to notify registered Users by email or through a notice on the Platform. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of them. If you do not agree, you must stop using the Platform.

18.2 Entire agreement

These Terms, together with the Privacy Policy, the Pricing Page, and any additional terms applicable to specific features or plans, constitute the entire agreement between you and Promptworks regarding the Platform and supersede all prior or contemporaneous agreements, communications, and understandings.

18.3 Severability and waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction, including to an affiliate or in connection with a merger, acquisition, or sale of assets.

18.5 Force majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, government action, labour disputes, internet or telecommunications failures, or failures of third-party hosting, payment, or infrastructure providers.

18.6 Electronic communications and notices

You consent to receive communications from us electronically, including by email and through notices posted on the Platform, and agree that such communications satisfy any legal requirement that communications be in writing. Notices to Promptworks must be sent to [legal@maarket.ai] or to our registered office address.

18.7 Relationship of the parties

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Promptworks. Vendors are independent third parties and not agents of Promptworks.

18.8 Headings and interpretation

Section headings are for convenience only and do not affect interpretation. The words "including" and "include" mean "including without limitation".

19. Contact Us

If you have any questions about these Terms, please contact us:

• Promptworks Private Limited (operating maarket.ai)

• General support: founders@maarket.ai]

• Legal notices: [founders@maarket.ai]