# Salesforce — Salesforce is a CRM platform that unifies sales, service and marketing data for growing companies.
Source: https://maarket.ai/sales-and-crm/salesforce
Last updated: 2026-09-19

## Salesforce at a glance
- Category: Sales & Lead Generation (https://maarket.ai/category/sales-and-crm)
- Best for: SMB, Enterprise
- Agent compatibility: Agent Ready, MCP Native
- Karma Points: 25
- Rank in category: #3
- Community: 0 use this, 0 recommend it, 0 all-time clicks
- Website: https://www.salesforce.com
- Pricing: https://www.salesforce.com/pricing/
- X: https://x.com/salesforce

## About Salesforce
Salesforce is a cloud CRM platform. It includes Sales Cloud for pipeline and forecasting, Service Cloud for support cases, Marketing Cloud for campaigns, and Agentforce for building AI agents on customer data. It is for mid-size companies and enterprises that need one system of record for customers. Salesforce runs on its own Einstein and Data 360 layers, offers hosted MCP servers for its APIs, and is sold per user per month across editions.

## Alternatives in Sales & Lead Generation
| Product | Karma Points | Link |
| --- | --- | --- |
| Agent Jesse | 50 | https://maarket.ai/sales-and-crm/agent-jesse |
| Apollo | 33 | https://maarket.ai/sales-and-crm/apollo |
| Pipedrive | 25 | https://maarket.ai/sales-and-crm/pipedrive |
| ToolsonCloud Sales CRM | 19 | https://maarket.ai/sales-and-crm/toolsoncloud-sales-crm |

## Frequently asked questions

### What is Salesforce used for?
Salesforce is used to manage customer relationships: tracking leads and deals, running support cases, sending marketing campaigns and reporting on pipeline. Agentforce adds AI agents that act on that data.

### How much does Salesforce cost?
Salesforce is priced per user per month by edition, from a Starter Suite for small teams up to Unlimited editions. Add-ons such as Agentforce and Data 360 are priced separately.

### Salesforce vs HubSpot: which CRM is better?
Salesforce offers deeper customization, larger app ecosystem and enterprise controls; HubSpot is easier to set up and has a free CRM tier. Smaller teams often start with HubSpot, larger ones choose Salesforce.

### Does Salesforce have an API?
Yes. Salesforce exposes REST, SOAP, Bulk and GraphQL APIs, a developer CLI, and hosted MCP servers that let AI agents query and update records with standard authentication.

### Is Salesforce agent ready?
Yes — Salesforce is listed as Agent Ready and MCP Native on Maarket.

### Who is Salesforce best for?
Salesforce is listed as a fit for SMB, Enterprise teams.

### What does Salesforce do?
Salesforce is a CRM platform that unifies sales, service and marketing data for growing companies.

### What are the alternatives to Salesforce?
Other Sales & Lead Generation products on Maarket include Agent Jesse, Apollo, ToolsonCloud Sales CRM, Pipedrive.

### How is Salesforce ranked on Maarket?
Purely by Karma Points earned from community actions — reviews, recommends, use signals and clicks. There is no pay-to-rank; sponsor placements are always clearly labeled.