# Harmony — AI agents that resolve IT and HR tickets inside Slack and Teams.
Source: https://maarket.ai/people-and-hr/harmony
Last updated: 2026-09-29

## Harmony at a glance
- Category: People & HR (https://maarket.ai/category/people-and-hr)
- Best for: SMB, Enterprise
- Agent compatibility: Agent Ready
- Karma Points: 15
- Rank in category: #5
- Community: 0 use this, 0 recommend it, 0 all-time clicks
- Website: https://harmony.io
- Pricing: https://harmony.io/pricing
- X: https://x.com/harmonyio_

## About Harmony
Harmony is an AI-native IT and employee service management platform. Its AI agents resolve IT and HR requests directly in Slack, Teams and Zoom, with 100+ pre-built agents plus knowledge base generation, asset management and compliance tracking. It integrates with Okta, ServiceNow, Intune, Jamf and Google Workspace. Security includes guardrails, human-in-the-loop, scoped access, SAML/SCIM and SOC 2 and ISO 27001.

## Alternatives in People & HR
| Product | Karma Points | Link |
| --- | --- | --- |
| Gusto | 25 | https://maarket.ai/people-and-hr/gusto |
| Deel | 25 | https://maarket.ai/people-and-hr/deel |
| Rippling | 21 | https://maarket.ai/people-and-hr/rippling |
| BambooHR | 20 | https://maarket.ai/people-and-hr/bamboohr |
| AINA | 7 | https://maarket.ai/people-and-hr/aina |
| WorkID.ai | 7 | https://maarket.ai/people-and-hr/workid-ai |
| Meridian | 7 | https://maarket.ai/people-and-hr/meridian |

## Frequently asked questions

### Where do the agents work?
Inside Slack, Microsoft Teams, Zoom and similar collaboration tools.

### Which systems does it integrate with?
Okta, ServiceNow, Microsoft Intune, Active Directory, Jamf Pro, Google Workspace and 90+ others.

### How secure is it?
It lists SOC 1, SOC 2, ISO 27001, GDPR and HIPAA, with guardrails, human-in-the-loop and scoped access.

### Is there an API?
Yes, an API reference is at docs.harmony.io/api-references.

### Is Harmony agent ready?
Yes — Harmony is listed as Agent Ready on Maarket.

### Who is Harmony best for?
Harmony is listed as a fit for SMB, Enterprise teams.

### What does Harmony do?
AI agents that resolve IT and HR tickets inside Slack and Teams.

### What are the alternatives to Harmony?
Other People & HR products on Maarket include Gusto, Rippling, Deel, BambooHR, AINA, WorkID.ai.

### How is Harmony ranked on Maarket?
Purely by Karma Points earned from community actions — reviews, recommends, use signals and clicks. There is no pay-to-rank; sponsor placements are always clearly labeled.